Intercontinental – The Palazzo Las Vegas

Intercontinental – The Palazzo Las Vegas

The key to snagging luxury for a bargain in Vegas is to visit on weekdays. Weekend nightly rates easily reach over $500, but weekday rates can be as low as half that. So I purposely booked one night at the Intercontinental Alliance Palazzo for a Sunday night after our weekend in Utah and Arizona (weekday and weekend rates around National Parks don’t vary quite as much during peak season).

For the Palazzo, I was able to use 35k of my IHG points. Due to IHG’s dynamic pricing system, the points needed per night range between 35-70k points (with a few blackout nights). However, judging by Palazzo’s award calendar, the 35k-point redemption rates are likely “pandemic rates” as they will no longer exist starting July 1st. Like most of the on strip hotels, Palazzo charges a daily $50 resort fee that covers free WiFi, fitness center access, local and toll-free calls – basically everything you get for free at a Holiday Inn Express.

My first impression of the hotel formed even before I stepped onto their property. A couple of weeks ago, I had trouble rebooking my one night stay online, and was directed to call the general Intercontinental reservation desk to no avail. I decided to call the hotel directly. Despite the reservation desk explaining that IHG booking is a separate system that they don’t have access to, the nice lady still went ahead to try to contact IHG to help me resolve the issue. Unfortunately, she had as much success as I had. However, the mere fact that she went above and beyond gave me a very good feeling about this property. Luxury isn’t always about the tangible, it is often the service provided that distinguishes it from the rest.

Day of check in we found a line of 100+ people deep at general registration. However, there is a separate check-in desk for IHG rewards elite members (you automatically get platinum elite status by having the IHG rewards credit card). Not only did it take me 5 minutes to get my room, the concierge staff (Alan) gave me a 3-tier upgrade from the most basic 720 square foot Luxury King Suite to a 940 square foot Premium Fortuna King Suite that goes for $600 a night ($1300/night on weekends). “Pleasantly surprised” would be a huge understatement.

Separate check in desk for IHG members
Panoramic view of the entire room
Bedroom with seating area with TV #1
Separate living space with TV#2
Bathroom with a separate water closet with TV #3

Ironic that there are 3 TVs in one hotel room as Joe and I hardly ever watch TV. I make it a point to never touch a hotel’s remote as it is possibly the germiest item in the room.

A city and mountain view from the 49th floor

We normally treat our hotel rooms like a luggage hold – drop everything and head outside. Given the fabulous room we got today, we opted to stay in and enjoy a little bit of luxury.

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